About DRPEN.PRO
VAALEL GROUP LTD is the official dealer of the Dr.pen brand. Dr.pen is an innovative skincare brand specializing in microneedling manipulations for the face and scalp. Microneedling is a beauty routine that stimulates the production of collagen and elastin — two essential proteins for maintaining firm, smooth, and youthful skin. Dr.pen products are suitable for both professional and at-home use, as they do not require special skills. Use your favorite serums with our devices to improve skin quality and activate dormant hair follicles (helping to stop hair loss and restore hair density).
The team DRPEN.PRO
We are pleased to share that VAALEL GROUP LTD is an official dealer of Dr.pen, as confirmed by a statement from the brand owner.
The DRPEN.PRO team includes marketers, developers, sales specialists, order fulfillment staff, and a customer support department. Have a suggestion or question about the website content? Feel free to contact us using the details provided.
Guarantees DRPEN.PRO
Being an official dealer means not only guaranteed product quality, but also an extended warranty period. Every customer is entitled to a 60-day return window and 365 days of support from our care team.
Use only original Dr.pen products to achieve the best skincare results.
The DRPEN.PRO mission
As an official dealer, we are committed to controlling the quality of the products we sell and providing support throughout the entire first year of use.
As an official store on the Shopify platform, we are committed to maintaining confidentiality and ensuring the security of payment services. You can pay for products in our store using any convenient and familiar method:
- Debit/Credit Card
- PayPal
- Apple Pay
- Google Pay
No additional authorization steps are required — simply add the product to your cart, enter your shipping address, and choose your preferred payment method. After placing your order, we will send you a tracking code to monitor its delivery. Use the dedicated section on our website to check the current status of your order. Remember, we are always available via email and phone.
Sincerely, Your DRPEN.PRO